1. Scope of application
These General Terms and Conditions (GTC) apply to all orders and deliveries between Alen Mumbasic & Damir Mumbasic GbR, represented by Alen and Damir Mumbasic, and our customers via our online store www.palodrink.com.

2. Contractual partner and conclusion of contract
The purchase contract is concluded with Alen Mumbasic & Damir Mumbasic GbR.
The presentation of the products in our online store does not constitute a legally binding offer, but a non-binding invitation to order.
By clicking on the order button, you place a binding order for the goods contained in the shopping cart.
Confirmation of receipt of the order takes place immediately after the order has been sent and does not constitute acceptance of the contract.
We can accept your order by sending an order confirmation by e-mail or by delivering the goods.

3. Prices and shipping costs
The prices stated on the product pages include statutory VAT and other price components.
In addition to the prices quoted, we charge shipping costs for delivery.
The shipping costs are clearly communicated to you in the shopping cart system and on the order page.

4. Delivery
Delivery will be made to the delivery address specified by you.
If not all products ordered are in stock, we are entitled to make partial deliveries at our expense, provided this is reasonable for you.

5. Payment
The following payment methods are available in our store:

Prepayment: If you select the prepayment payment method, we will provide you with our bank details in the order confirmation and deliver the goods after receipt of payment.
Credit card: Your credit card will be charged at the time we accept your order.
PayPal: You pay the invoice amount via the online provider PayPal. You must be registered there or register first, legitimize with your access data and confirm the payment instruction to us.

6. Retention of title
The goods remain our property until full payment has been made.

7. Right of withdrawal
Consumers have a fourteen-day right of withdrawal.

Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise the right to cancel, you must inform us (Alen Mumbasic & Damir Mumbasic GbR, E-Mail: [your e-mail address], telephone: [your telephone number]) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail).

Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You shall bear the direct costs of returning the goods.

8. Warranty and liability
The statutory warranty rights apply.
We are liable without limitation for intent and gross negligence.
We shall only be liable for slight negligence in the event of a breach of essential contractual obligations (cardinal obligations).

9. Data protection
Information on the processing of your personal data can be found in our privacy policy.

10. final provisions
Should any provision of these GTC be invalid, this shall not affect the validity of the remaining provisions.
The law of the Federal Republic of Germany shall apply