We strive to deliver your order as quickly as possible. The delivery times may vary depending on the destination and availability of the product.
Shipping Costs: Shipping costs are calculated during the checkout process and depend on the delivery address and the chosen shipping method.
Delivery Times: Orders are typically shipped within 3 business days after the payment is received. Delivery time depends on the destination and shipping method chosen.
Delivery Restrictions: We currently ship within Germany and the EU. International shipping may be available on request.
Handling of Deliveries: Once the order is dispatched, you will receive an email with tracking information to track your shipment.
Payment Terms
We offer the following payment methods for your convenience:
Credit Card: Pay securely with major credit cards (Visa, MasterCard, American Express).
PayPal: Use your PayPal account for a fast and secure payment.
Bank Transfer: You may also transfer the payment directly to our bank account. The payment details will be provided during checkout.
Payment Processing:
All payments must be made in EUR (€).
Your order will be processed once we receive your payment. If paying by bank transfer, please note that it may take a few days for the payment to be received and processed.
Refund Policy:
Refunds are processed after we receive the returned product and will be credited to the same payment method used during purchase.
notice:
we are still at the beginning of our journey and building our offerings step by step. therefore, our webshop is still under construction. however, we want to ensure that you don’t have to miss out on your new drink!
use our contact form to place your order or inquire. we will personally get in touch to discuss all details and ensure you can enjoy our palō as soon as possible.
thank you for your understanding and support!
